Australian travellers can exchange their phones in Sydney, Melbourne, Brisbane, Canberra, Adelaide, Perth and Gold Coast airports, with more information available on Samsung’s website, while Korean travellers have access to a stall in Seoul airport. The company says that the points will be available before security screenings, and will either exchange for another Samsung smartphone with a refund for any price difference, or provide a full refund.
Samsung says it’s working to set up similar stands at other airports around the world.
Flights are becoming a critical point of negative publicity for the company, which is struggling to deal with the fallout from its worldwide recall of the Note 7. Many airlines worldwide now begin a trip with a warning to remove the Note 7 from checked baggage, and to power down any phones in hand luggage.
But as awareness of the explosive potential of the Samsung Note 7 has spread, false rumours have grown out of it. Gizmodo, for instance, reports some travellers mistakenly handing in Samsung Galaxy phones, a different line with no reported faults, while writer John Gruber shares a recording of a Lufthansa pilot forbidding the use of “Galaxy S7” phones, Samsung’s newest flagship device.
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